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Frequently Asked Questions

I don't know what my username is, how can I retrieve it?
Your username would have been set when you created your website account with the MSGNA. If you are a member of the MSGNA your account was created automatically from your membership information. By default, your username would be the same as the e-mail address you have on file with the MSGNA.

If you do not remember the e-mail address you registered with the MSGNA, please contact us and we would be happy to assist you.
I have forgot my password, how can I retrieve it?
You can retireve your password using the forgot password feature of the website. Simply enter the e-mail address you registered with and your password will be e-mailed to you.
I was told I would be able to register for an upcoming conference online but can't find where to register.
To register for an upcoming MSGNA conference you will first need to login to your account. Once logged in you will see a listing of all conferences in which you are able to register.

Click the "Register" link and follow the on-screen instructions to complete the registration process.
What options do I have for payment when registering for a conference?
Currently you have two options available for payment when registering online.
  1. You are able to make your payment online through Paypal.
  2. You can choose to pay by check which will allow you to register online but will require mailing a check to the MSGNA before your registration is considered complete.
I don't have a Paypal account. Do you have an option to pay directly with my credit card?
At this time, we only accept credit card payments through Paypal.
How do I vote online?
To vote online for next year's Board of Directors, you will first need to login to your account. Once logged in you will see a listing of all current elections.

Click the "Vote" link and follow the on-screen instructions to cast your ballot.
I want to vote in the upcoming election but do not know anything about the candidates. Is there any information about them on the website?
Once you select which election you want to cast your ballot for, you will be provided with a listing of all nominees and a brief statement from each why they feel they would be a good choice to sit on the board of directors. Once you review the nominees you will be able to cast your vote for your favorite nominees by clicking on their pictures.